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Homeowners are borrowing again, as HELOC lending increased 27 percent in Q2 2014
Experian–Oliver Wyman data reports $120 billion in new home-equity credit loans in past year; Q2 2014 saw new mortgage originations totaling $292 billion Mortgage origination volumes saw an increase of 15 percent in Q2 2014. Home-equity line of credit (HELOC) lending...
Optimization Use of Multiple Collection Agencies
I have heard from a few creditors that when it comes to allocating accounts to collection agencies for recoveries creating a rule based strategy isn’t always in the cards. When clients use multiple collection agencies their ability to allocate accounts to the different...
Auto Lending Naysayers Are Neglecting Key Facts
This is the first of a two part blog about the state of auto lending in the U.S. In 2014, auto lending has received increased media attention.  Unlike other forms of consumer lending, auto lending has been booming.  This lending has powered spending and has been an...
Homeowners are borrowing again, as HELOC lending increased 27 percent in Q2 2014
Experian–Oliver Wyman data reports $120 billion in new home-equity credit loans in past year; Q2 2014 saw new mortgage originations totaling $292 billion Mortgage origination volumes saw an increase of 15 percent in Q2 2014. Home-equity line of credit (HELOC) lending...
Optimization Use of Multiple Collection Agencies
I have heard from a few creditors that when it comes to allocating accounts to collection agencies for recoveries creating a rule based strategy isn’t always in the cards. When clients use multiple collection agencies their ability to allocate accounts to the different...
Auto Lending Naysayers Are Neglecting Key Facts
This is the first of a two part blog about the state of auto lending in the U.S. In 2014, auto lending has received increased media attention.  Unlike other forms of consumer lending, auto lending has been booming.  This lending has powered spending and has been an...
Keep service levels up by improving revenue streams
As consumers, we expect service, don’t we? When service or convenience lessens or is taken away from us altogether, we struggle to comprehend it. As a recent example, I went to the pharmacy the other day and learned that I couldn’t pick up my prescription since the...
Can You Compare the Performance of Your Collection Agencies?
Collection agencies provide reports with respect to their performance and collection activities.  Depending on which system the agencies are using and the extent it has been modified, the reports may look similar, but then again the data and format may be completely...
What your lenders want in a lending process – but may not say to you.
A recent industry survey was published that called out the number one reason that lenders were dissatisfied or willing to go to another financial institution (and take their book of business with them) was not compensation.  While, compensation is often thought of as...