Fraud & Identity Management

An Apple Pay solution that keeps fraud away

Apple Pay is here and so are increased fraud exposures, confirmed losses, and customer experience challenges among card issuers. The exposure associated with the provisioning of credit and debit cards to the Apple Pay application was in time expected as fraudsters are the first group to find...read more

Understanding Gift Card Fraud

by Angie Montoya Gift cards have risen in popularity over the last few years — the National Retail Federation anticipated more than $31B in gift card sales during the 2014 holiday season alone. Gift cards are the most requested gift item, and they have been for eight years in a row. Total gift card...read more

Is your front door locked against fraud?

It’s all over the news. Hackers are compromising personal information and using that to access customer accounts. It’s critical that organizations have technology in place to distinguish valid customers from fraudsters as quickly as possible. The impact of fraud on the customer relationship requires ...read more

How have identity verification techniques evolved?

Knowing who you are doing business with isn’t just a sound business practice to protect your bottom line. In many cases, it also is a legal requirement. Identity verification techniques have been evolving over the past few years to meet business priorities beyond fraud prevention, including customer...read more

“Don’t Stink” is a stinky customer experience strategy

Sometimes it’s easier to describe something as the opposite of something else.  Being “anti-” something can communicate something meaningful. Cultural movements in the past have taken on these monikers:  consider the “anti-establishment” or “anti-war” movements.  We all need effective...read more

5 Challenges of Authenticating Customers on Mobile Devices today

The availability and opportunities for customers to conduct business through mobile devices continues to multiply, challenging organizations to protect customers without impacting their experience. Our infographic highlights five challenges of customer authentication that businesses face and...read more

Inside Experian – Fighting the $120 billion fraud industry

Have a look ‘Inside Experian’ through this documentary on our global business explaining who we are, what we do and how we’re helping people and businesses around the world protect, manage and make the most of their data.This ‘Inside Experian’ video focuses on 41stParameter, a leading provider of...read more

Is there fraud in Apple Pay?

“Building a better mousetrap merely results in smarter mice” – Charles DarwinCredit card issuers in general have a good handle on fraud. They manage it under 10bps (i.e. losses of $0.10 or less per $100 of transactions) on transactions made with a "dumb" plastic card lacking any additional context....read more

60% of marketers are unsure of the cost of fraud to their organization

41st Parameter, a part of Experian, surveyed 250 marketers to understand the relationship between omnichannel retailing, fraud prevention and the holiday shopping season. The findings show that few marketers understand the full benefit of fraud-prevention systems on their activities as 60% of...read more

Keep calm and authenticate on

Not long ago, I spoke at the eSign Records conference in NYC.  During Q&A, someone asked a question that comes up often:  What is the future of knowledge-based authentication (KBA)?  It is no secret that there are people in the industry who believe the usefulness of KBA has run its course; however,...read more