Fraud & Identity Management

“Don’t Stink” is a stinky customer experience strategy

Sometimes it’s easier to describe something as the opposite of something else.  Being “anti-” something can communicate something meaningful. Cultural movements in the past have taken on these monikers:  consider the “anti-establishment” or “anti-war” movements.  We all need effective...read more

5 Challenges of Authenticating Customers on Mobile Devices today

The availability and opportunities for customers to conduct business through mobile devices continues to multiply, challenging organizations to protect customers without impacting their experience. Our infographic highlights five challenges of customer authentication that businesses face and...read more

Inside Experian – Fighting the $120 billion fraud industry

Have a look ‘Inside Experian’ through this documentary on our global business explaining who we are, what we do and how we’re helping people and businesses around the world protect, manage and make the most of their data.This ‘Inside Experian’ video focuses on 41stParameter, a leading provider of...read more

Is there fraud in Apple Pay?

“Building a better mousetrap merely results in smarter mice” – Charles DarwinCredit card issuers in general have a good handle on fraud. They manage it under 10bps (i.e. losses of $0.10 or less per $100 of transactions) on transactions made with a "dumb" plastic card lacking any additional context....read more

60% of marketers are unsure of the cost of fraud to their organization

41st Parameter, a part of Experian, surveyed 250 marketers to understand the relationship between omnichannel retailing, fraud prevention and the holiday shopping season. The findings show that few marketers understand the full benefit of fraud-prevention systems on their activities as 60% of...read more

Keep calm and authenticate on

Not long ago, I spoke at the eSign Records conference in NYC.  During Q&A, someone asked a question that comes up often:  What is the future of knowledge-based authentication (KBA)?  It is no secret that there are people in the industry who believe the usefulness of KBA has run its course; however,...read more

The Future of Fraud

This article originally appeared on WIRED. When I started 41st Parameter more than a decade ago, I had a sense of what fraud was all about. I’d spent several years dealing with fraud while at VeriSign and American Express. As I considered the problem, I realized that fraud was something that could...read more

Ori Eisen emphasizes importance of data and analytics to detect fraud with BloombergTV

Experian hosted the Future of Fraud event this week in New York City where Ori Eisen and Frank Abagnale hosted clients and prospects highlighting the need for innovative fraud solutions to stay ahead the consistent threat of online fraud. After, Ori and Frank appeared on Bloomberg TV, interviewed by...read more

Big data can unlock the future of fraud prevention

More than 10 years ago I spoke about a trend at the time towards an underutilization of the information being managed by companies. I referred to this trend as “data skepticism.” Companies weren’t investing the time and resources needed to harvest the most valuable asset they had – data.  Today the...read more

APPLE PAY: FIRST OBSERVATIONS AND CLOSING THOUGHTS

If rumors hold true, Apple Pay will launch in a week. Five of my last six posts had covered Apple’s likely and actual strategy in payments & commerce, and the rich tapestry of control, convenience, user experience, security and applied cryptography that constitutes as the backdrop. What follows is a...read more