Fraud & Identity Management

Digging a Wider Moat: Apple Shifts to Loyalty

Apple eschewed banks for a retailer focus onstage at their Worldwide Developers Conference (WWDC) when it spoke to payments. I sense this is an intentional shift – now that stateside, you have support from all four networks and all the major issuers – Apple understands that it needs to shift the...read more

A Customer Lifecycle View of Fraud Prevention

Earlier this week, I had the pleasure of chairing the annual Grad School session during CNP Expo 2015. The group was energized by the participation of the attendees and we hope that all gained insight into issues regarding fraud throughout the customer lifecycle as well as future trends in payments,...read more

The Year of Mobile Payments - 2015

Recently, I sat down to answer three questions for “The Year of Payments - 2015: One Quarter in” for PYMNTS.com on the topic of mobile payments in regards to: How Q1 2015 is different than Q1 2014 What’s the most significant development so far this year? If “Payments 2015” were a brand and had a...read more

Experian Introduces Enterprise Fraud and ID Business

At the start of the Vision 2015 Conference, Experian® announced a new dedicated enterprise Fraud and ID business in North America. This newly established business unit allows Experian, the leading global information services company, to more aggressively address the growing variety of fraud risk and...read more

What is the true cost of identity fraud in the energy sector?

In the utility industry today, gaining enterprise-wide systemic control over credit risk assessment, identity verification and compliance oversight are causing many leading organizations major headaches.   The ability for IT departments to modify their core legacy systems to effectively implement...read more

Understanding Gift Card Fraud Part 2: Fraudsters love gift cards, too!

by Angie Montoya In part one, we spoke about what an amazing deal gift cards (GCs) are, and why they are incredibly popular among consumers. Today we are going to dive deeper and see why fraudsters love gift cards and how they are taking advantage of them. We previously mentioned that it’s unlikely...read more

An Apple Pay solution that keeps fraud away

Apple Pay is here and so are increased fraud exposures, confirmed losses, and customer experience challenges among card issuers. The exposure associated with the provisioning of credit and debit cards to the Apple Pay application was in time expected as fraudsters are the first group to find...read more

Understanding Gift Card Fraud

by Angie Montoya Gift cards have risen in popularity over the last few years — the National Retail Federation anticipated more than $31B in gift card sales during the 2014 holiday season alone. Gift cards are the most requested gift item, and they have been for eight years in a row. Total gift card...read more

Is your front door locked against fraud?

It’s all over the news. Hackers are compromising personal information and using that to access customer accounts. It’s critical that organizations have technology in place to distinguish valid customers from fraudsters as quickly as possible. The impact of fraud on the customer relationship requires ...read more

How have identity verification techniques evolved?

Knowing who you are doing business with isn’t just a sound business practice to protect your bottom line. In many cases, it also is a legal requirement. Identity verification techniques have been evolving over the past few years to meet business priorities beyond fraud prevention, including customer...read more