Introduction to our bloggers
Heather Grover
Senior Director of Product Management, Fraud and Identity Solutions, Experian Decision Analytics
Heather Grover is Senior Director of Product Management for Experian’s Fraud and Identity Solutions group. In this role, she is responsible for the management, development and strategic direction of all Precise IDSM, authentication, database and analytic product offerings. Prior to this role, she was responsible for authentication and product direction for the authentication product suite and Precise ID platform.
Grover has been with Experian for eight years, during which time she has held increasingly responsible positions in various Experian business units. Before joining the Fraud and Identity Solutions group, she served as Senior Manager of Internet Delivery for Experian’s Credit Information Services business unit. Prior to joining Experian, Grover served as a Senior Marketing Producer for AltaVista. She also has held product marketing and product management positions at Ingram Micro, Mattel and Dun & Bradstreet Information Publishing.
Grover holds a Bachelor of Arts in business administration from California State University, Fullerton, and a Master of Business Administration from the University of California, Irvine.
Dr. Alex Barclay
Principal Scientist, Fraud and Identity Solutions, Experian Decision Analytics
Dr. Alex Barclay is a Principal Scientist leading the Fraud Analytic Consulting team within Experian’s Fraud and identity Solutions group. Prior to joining Experian in 2006, he worked for HNC Software and Fair Isaac Corporation for more than six years. He has experience with both application and transactional fraud across financial services, telecommunications, online commerce and health care. Prior to returning to graduate school, Dr. Barclay worked in satellite operations for the U.S. Defense Department at Lockheed Corporation.
Dr. Barclay earned a Bachelor of Science in computational mathematics from the University of California at Santa Cruz and both a Master of Science and a Doctor of Philosophy in applied mathematics from the University of California at San Diego.
Monica Bellflower
Product Manager, Fraud and Identity Solutions, Experian Decision Analytics
Monica Bellflower is a Product Manager for Experian Decision Analytics’ Fraud and Identity Solutions, accountable for identifying and evaluating new market opportunities as well as developing and executing long-term product strategy. She currently manages a number of fraud products, including Authentication Services levels 1, 2 and 3; Credit Card Verification; and Knowledge IQSM. By collecting competitive intelligence and responding appropriately to threats in the marketplace, Bellflower builds a business case and go-to-market strategies for select opportunities — creating and managing the product road map and enhancements along the way.
Since joining Experian in 2007, Bellflower has assumed increasing responsibilities within the product team, taking on the added challenges of leading various training sessions and presenting at Experian’s Vision Conference. Prior to assuming her role at Experian, Bellflower was a Senior Project Manager for a privately held software company, where she managed all phases of large-scale client projects, from sales to postproduction support. She also has served as the Lending Relations Manager and International Regional Business Manager for a large technology equipment lessor.
Bellflower holds a Master of Business Administration with an emphasis in marketing from California Lutheran University.
Keir Breitenfeld
Director, Experian Decision Analytics
Keir is Director of Product Management within Experian's Decision Analytics team, with specific responsibility for Experian's core consumer authentication products, Precise ID and Knowledge IQ and Commercial Fraud Insight. Via these, and other offerings, clients are able to confidently verify consumer identities in non-face-to-face interactions, while detecting and preventing fraudulent applications and transactions.
Keir is a former naval officer with an additional ten years of industry experience in the credit card, electronic funds transfer, fraud prevention, and product management arenas. He graduated from Auburn University and earned a Master of Business Administration from the Fuqua School of Business at Duke University.
Matt Ehrlich
Product Manager, Fraud and Identity Solutions, Experian Decision Analytics
Matt Ehrlich is a Product Manager for Experian Decision Analytics’ Fraud and Identity Solutions. His current responsibilities include managing the National Fraud DatabaseSM and co-managing Precise IDSM. He brings extensive analyst and project management experience to the development and management of these core Experian products.
Prior to joining Experian, Ehrlich was a Customer Relations Manager, overseeing the client implementation of software products. As a Business Analyst, he also managed cross-functional initiatives for a software development team and optimized network efficiencies. Ehrlich earned a Bachelor of Arts in English, with a minor in Business Administration, from the University of California at Los Angeles.
Andrew Gulledge
Strategic Consultant Expert, Fraud and Identity Solutions, Experian Decision Analytics
A highly skilled social scientist, researcher and published author, Andrew Gulledge brings considerable knowledge and experience to his role as a Strategic Consultant Expert for Experian’s Fraud and Identity Solutions group. As an expert in knowledge-based authentication, Gulledge works closely with the company’s corporate clients to help them improve their risk-management strategies as they relate to fraud prevention using a consultative-based approach.
In the past 12 months, Gulledge has undertaken more than 50 knowledge-based authentication reviews for Experian’s clients to ensure that they remain at the forefront of this technology. In addition, Gulledge has been instrumental in developing a performance monitoring package that enables our clients to receive periodic updates and recommendations on how to continually optimize the tool’s use. He has been with Experian since 2007.
Gulledge earned a Bachelor of Science in psychology from Brigham Young University and a Master of Science from Loma Linda University.
Kristan Keelan
Product Marketing Manager, Fraud and Identity Solutions, Experian Decision Analytics
Kristan Keelan is a Product Marketing Manager within Experian Decision Analytics’ Fraud and Identity
Solutions, working closely with clients and their fraud migration activities within account origination and existing portfolio management. She plays a key role in the expansion of commercial fraud capabilities across business lines.
Keelan benefits from various industry risk-management experiences, including mitigating transactional fraud, optimizing business rule performance, and meeting regulatory compliance for companies such as Fidelity National Information Services and Mercer Consulting.
Keelan holds a Bachelor of Science in risk management from Florida State University.
Ken Pruett
Global Fraud Consultant, Fraud and Identity Solutions, Experian Decision Analytics
Ken Pruett is the Global Fraud Consultant for Experian Decision Analytics. He provides consultative expertise related to fraud and authentication to both current and potential clients. Pruett brings more than 11 years of strategic selling experience dealing with advanced software, decision analytics and fraud products and services, preceded by nine years of insurance industry client side experience.
Prior to joining Experian in 2005, Pruett was National Sales Manager for TransUnion LLC, responsible for managing and implementing a fraud risk solutions platform. He also has extensive managerial experience in the insurance industry in the special investigation area.
Pruett earned a Bachelor of Science in business management from California State University, Chico.
Chris Ryan
Director of Strategic Client Development,Fraud and Identity Solutions,Experian Decision Analytics
Chris Ryan is Director of Strategic Client Development for Experian Decision Analytics’ Fraud and Identity Solutions. He works closely with our larger clients to understand their needs and challenges, analyzing key areas to help reduce fraud losses and improve their business. During his 11-year career in fraud prevention technology, Ryan has supported clients through the development and use of products and services to thwart application fraud, transaction fraud and ATM/Debit fraud.
Ryan has vast experience working with credit and debit card issuers, retail banks and merchants, student loan providers and credit unions. His commitment and dedication to the fraud prevention industry have resulted in great respect among colleagues, clients and industry experts.
Ryan holds a Bachelor of Arts in communication from the University of Delaware.
Kennis Wong
Director of Product Management, Fraud and Identity Solutions, Experian Decision Analytics
Kennis Wong is Director of Product Management for Experian’s Fraud and Identity Solutions group, part of the Decision Analytics business unit. Wong leads fraud scoring and analytics products and strategy development. Prior to this role, Wong led the strategy development efforts for alternative data assets at Experian. In addition, her time at Experian has been spent focusing on analytical consulting and the development of business credit products and an Internet delivery road map.
Before joining Experian, Wong was a Product Manager leading the development of various
Web-based products. As a Product Manager and Technical Consultant, she also managed consulting engagements and system implementations.
Wong earned a Bachelor of Science in management sciences and information systems from Pennsylvania State University and a Master of Business Administration from the University of Southern California.





