Organic portfolio growth starts with evaluating loan loss performance

There are two core fundamentals of evaluating loan loss performance to consider when generating organic portfolio growth through the setting of customer lending limits.  Neither of which can be discussed without first considering what defines a “customer.” Definition of a customer The approach used...read more

Case Study: Knowing When To Pull the Debt Collection Trigger

Contact information such as phone numbers and addresses are fundamental to being able to reach a debtor, but knowing when to reach out to the debtor is also a crucial factor impacting success or failure in getting payment. As referenced in the chart below, when a consumer enters the debtor life...read more

How to determine the overall net yield on assets

So we know we need to determine the overall net yield on assets required to cover the cost of funds and the operating expenses but how?  In the movie Moneyball, the Oakland A’s develop a strategy to win 99 games by scoring 814 runs and only allowing 645 runs by the opposition.  In order to generate...read more

How Financial Institutions can assess the overall conditions for generating the net yield on the assets

I am going to take some liberties here.  Nowhere in the movie Moneyball does Peter Brand tell us how he got to the magic number of winning 99 games to get to the playoffs.  My assumption is that given the way that he evaluates the Oakland A’s, he also evaluations the other teams in their conference. ...read more

Defining the issue - what is it bankers are trying to solve for

What is it we as bankers are trying to accomplish?  If you have been in the industry for 20+ years, this question may sound ridiculous! We do what we do!  We are bankers!  What do you mean define what are we trying to do?  But that is the question, what is it we are trying to do?  I am going...read more

Day Two from the Experian Vision2013 Conference

  James W. Paulsen, Ph.D., Chief Investment Strategist at Wells Capital Management kicked off day two at the Experian Vision 2013 Conference with an upbeat economic outlook for 2013 and what it means longer term, for the next generation. Paulsen is nationally recognized for his views on the economy...read more

Welcome to the Experian Vision 2013 Conference

There aren’t many things that energize me more than seeing our clients arrive for the Experian Vision 2013 Conference.  Industry leaders from all over the world have joined us in Southern California to kick-off a full day of insightful topics.  This year’s event sold out in record time and we have...read more

4 essentials for customer lending limits and successful cross-selling

Last January, I published an article in the Credit Union Journal covering the trend among banks to return to portfolio growth. Over the year, the desire to return to portfolio growth and maximize customer relationships continues to be a strong focus, especially in mature credit markets, such as the...read more

Two key behavioral trends most lenders forget to evaluate

As the economy recovers from the recession, consumers are becoming more responsible with their credit card usage; credit card debts have not increased and delinquency rates have declined. Delinquency rates as a percentage of balances continue to decline with the short term 30-59 DPD period, now at...read more

Can credit education help collectors increase payments?

Let’s face it, debt collectors often get a bad rap.  Sure, some of it is deserved, but the majority of the nation’s estimated 157,000 collectors strive to do their job in a way that will satisfy both their employer and the debtor.  One way to improve collector/debtor interaction is for the collector...read more