The delicate balance between customer and criminal

Sadly fraudsters seem to always be one-step ahead of fraud-prevention strategies, causing organizations to play catch-up to the criminals. And as information security tightens and technologies evolve, so does the industrious nature of organized identity and online fraud. It should be no more

Regulations with benefits

Our clients are facing three primary issues when it comes to regulatory compliance: time resources knowledge Many are facing Matters Requiring Attention (MRA) and Matters Requiring Immediate Attention (MRIA) and don’t have the staff or the capacity to complete all of the work themselves within more

Back to school shopping can be a summer storm for fraud attempts

Back-to-school shopping season will be the first time many consumers' use their chip-enabled credit cards and stores' new card readers. With the average K-12 family spending $630.36 per child in back to school shopping, and more than 1/3 shopping online, according to the National Retail Federation more

Don’t get burned by fraud this summer!

It’s that time of year again – when people all over the U.S. take time away from life’s daily chores and embark upon that much-needed refresh: vacation!  But just as fraud activity spikes during the holidays, evidence shows fraudster activity also surges during the summer, as the fraudster’s more

Three opportunities for the energy utility market of the future

Written by Mike Horrocks and Rod Everson The summer is a great time of the year - it kicks off summer and the time to enjoy the sunshine and explore! It is also for me the recognition that days now are only getting shorter and makes me think about my year goals and am I going to hit them. In more

Utilities making better, faster decisions

Utilities have continued to evolve and are making better, faster decisions about customers signing up for new services.  A combination of best practices with respect to data, analytics and technology is driving efficiency, lowering costs and ensuring all customers are treated equally.  We more

A Customer Lifecycle View of Fraud Prevention

Earlier this week, I had the pleasure of chairing the annual Grad School session during CNP Expo 2015. The group was energized by the participation of the attendees and we hope that all gained insight into issues regarding fraud throughout the customer lifecycle as well as future trends in payments, more

Experian Introduces Enterprise Fraud and ID Business

At the start of the Vision 2015 Conference, Experian® announced a new dedicated enterprise Fraud and ID business in North America. This newly established business unit allows Experian, the leading global information services company, to more aggressively address the growing variety of fraud risk more

What is the true cost of identity fraud in the energy sector?

In the utility industry today, gaining enterprise-wide systemic control over credit risk assessment, identity verification and compliance oversight are causing many leading organizations major headaches.   The ability for IT departments to modify their core legacy systems to effectively more

Commercial Lending and Risk Management lessons from British Punk Bands

The other day in the American Banker, there was an article titled “Is Loan Growth a Bad Idea Right Now?”, which brings up some great questions on how banks should be looking at their C&I portfolios (or frankly any section of the overall portfolio).  I have to admit I was a little down on more