Telecommunications, Cable & Utilities
by June 10, 2013,
Telecommunications, Cable & Utilities
Contact information such as phone numbers and addresses are
fundamental to being able to reach a debtor, but knowing when to
reach out to the debtor is also a crucial factor impacting success
or failure in getting payment. As referenced in the chart below,
when a consumer enters the debtor life...read more
by January 31, 2013,
Telecommunications, Cable & Utilities
At midnight yesterday, Google sent me an email on how the
new GoogleWallet update will now allow me to store my “Citi
MasterCard” online. As other Google Wallet aficionados may recall
(Bueller..? Bueller..?), Citi was the lone holdout in Google
Wallet’s journey to the cloud and its race to...read more
by January 25, 2013,
Telecommunications, Cable & Utilities
First, it aims to drastically reduce payment acceptance costs
through any and all means and Secondly – keep merchant data firmly
within their purview. MCX – MerChants reduX: The post that
follows is a collection of thoughts around MCX, why it deserves
respect, and yet how it is indeed mortal and...read more
by January 22, 2013,
Telecommunications, Cable & Utilities
All skip tracing data is the same, right? Not exactly. While there
are many sources of consumer contact data available to debt
collectors, the quality, freshness, depth and breadth can vary
significantly. Just as importantly, what you ultimately do or don't
do with the data depends on several...read more
by December 20, 2012,
Telecommunications, Cable & Utilities
In my last post, I covered the importance of using quality credit
attributes to gain greater accuracy in risk models. Credit
attributes are also powerful in strengthening the decision process
by providing granular views on consumers based on unique behavior
characteristics. Effective uses include...read more
by December 3, 2012,
Telecommunications, Cable & Utilities
As building blocks to any predictive model development, it goes
without saying that the better the predictive variables, also known
as attributes, the more accurate the predictions. For many
predictive analytic modeling shops, attributes are a key
differentiator to model performance versus the...read more
by October 31, 2012,
Telecommunications, Cable & Utilities
It comes as no surprise to anyone that cell phone usage continues
to rise, while at the same time the usage of wire lines, or what
used to be affectionately known as POTS (Plain Old Telephone
Service), continues to decline. Some recent statistics,
supplied by the CDC show that: 34% of all households...read more
by October 24, 2012,
Telecommunications, Cable & Utilities
As the economy recovers from the recession, consumers are becoming
more responsible with their credit card usage; credit card debts
have not increased and delinquency rates have declined. Delinquency
rates as a percentage of balances continue to decline with the
short term 30-59 DPD period, now at...read more
by October 21, 2012,
Telecommunications, Cable & Utilities
I'm here in Vegas at the Mobile2020 conference and I am fascinated
by my room key. This is not the usual “insert in to the slot, wait
for it turn green or hear it chime” key cards, these are “tap and
hold to a door scanner till the door opens” RFID key card. It is
befitting the event I am about to...read more
by October 10, 2012,
Telecommunications, Cable & Utilities
Let’s face it, debt collectors often get a bad rap. Sure,
some of it is deserved, but the majority of the nation’s estimated
157,000 collectors strive to do their job in a way that will
satisfy both their employer and the debtor. One way to
improve collector/debtor interaction is for the collector...read more
