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Posts by Uzma Aziz

Uzma Aziz is a senior product manager with Experian's Consumer Information Services Portfolio group. In this role, Uzma is responsible for creating and executing strategies for account management products.

Prior to joining this role, Uzma has held product management positions at Kelley Blue Book and Experian’s Business Information Services.

Uzma holds a Master of Business Administration degree from Paul Merage School of Business and a BS in Statistics.

Customer retention strategies for the new economy

by Uzma Aziz, August 20, 2012, Telecommunications, Cable & Utilities
They say, “a bird in the hand is better than two in the bush” …and the same can be said about customers in a portfolio. Studies have shown time and again that the cost of acquiring a new financial services customer is many times higher than the cost of keeping an existing one.     Retention has...read more